A Customer Success Story by IP Dimension

For organisations delivering essential community services, technology should support their mission — not slow it down.

Maeko Social Work Services required a dependable IT environment to support their growing team, ensure data security, and maintain consistent communication across the organisation. With 11 users relying on daily system access, email, and collaboration tools, they needed a solution that was stable, secure, and professionally managed.

The Requirement

Maeko Social Work Services needed:

• IT support for 11 users
• Ongoing Microsoft licensing management
• Secure backup of critical business data
• Centralised email signature management for consistent branding

They were looking for more than just IT support — they needed a partner to manage, secure, and optimise their entire IT environment.

The IP Dimension Solution

IP Dimension delivered a fully outsourced IT solution, designed to provide stability, security, and scalability.

🔹 IT Support – R4,289 per month

• Everyday IT support and access to our service desk
• Cybersecurity protection against online threats
• Proactive monitoring to enhance system uptime
• Software updates and security patching

🔹 Microsoft Licensing – R4,617 per month

• Microsoft Partner support
• Tenant and license-level assistance
• User onboarding and off-boarding
• Password reset and access support
• Configuration guidance for Exchange Online, Teams, and SharePoint

🔹 Backup of Business Data – R429 per month

• Backup of Microsoft 365 workloads (Exchange, OneDrive, SharePoint, Teams)
• Recovery testing
• Scalable storage with flexible retention policies

🔹 Signature Management – R385 per month

• Centralised company signature management
• Consistent branding across all users and communications

Total Investment

Fully Outsourced IT Department: R9,720 per month

This provides Maeko Social Work Services with a complete IT department — at a significantly lower cost than employing a full-time internal IT resource.

The Impact

Since partnering with IP Dimension, Maeko Social Work Services has experienced:

• Reliable, stable IT systems with minimal downtime
• Improved data security and compliance
• Faster support and issue resolution
• Standardised systems and processes
• Consistent company branding across all communications
• Confidence in their IT environment

Most importantly, their team can focus on delivering critical social services — while IP Dimension manages the technology behind the scenes.

Why Choose IP Dimension?

Stability Reliable uptime and proactive system health checks

Security Continuous threat monitoring and rapid response

Strategy Technology aligned with your business goals for long-term growth

A Smarter Way to Manage IT

Outsourcing IT is no longer just a cost-saving measure — it’s a strategic decision that enables organisations to operate more efficiently, securely, and confidently.

With IP Dimension, you gain access to a full team of experts, predictable monthly costs, and scalable solutions that grow with your business.

Let’s Build Your IT Strategy Together

Every business is different. Together, we’ll assess your IT requirements, provide best-practice advice, and design a cost-effective solution tailored to your needs.

📩 sales@ipdimension.net 🌐 www.ipdimension.co.za

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